Ebb and Flow, LLC (“Ebb and Flow") is dedicated to ensuring the privacy and security of our customers. We do not use ANY personal information obtained through our Website, online cart or any other promotional means, other than to provide our customers with the finest service of providing information about and delivering our goods in a timely and satisfactory manner.
By entering our secured site and providing us with your information, you allow us to communicate with you in the future and share with you our updated and evolving product line.
At Ebb and Flow, we take your privacy very seriously and will never share your personally identifiable information with any third party including your name, address, telephone number, e-mail address, and credit card information, as well as that of any designated recipient, except that we may share information with third parties in order to deliver our goods to you or your designated recipient, to process payments, and to provide you with information and advertising about Ebb and Flow’s product line and offers.
The information we collect from you may be used to create a customer profile based on personal information and purchasing history so that we may improve our site and continue to serve you in the best possible way and to send you emails from Ebb and Flow or third parties.
If for any reason you do not want to receive any further type of communication from us, you may at any time unsubscribe at firstname.lastname@example.org and we will remove all personal information from our site.
Ebb and Flow, uses third parties to help us provide the best possible services including fulfillment orders, processing payments, and monitoring site activity and security. These service providers are also required to keep your information secure, confidential and to maintain your privacy.
To ensure the security of our customers, Ebb and Flow uses Shopify.com and they are backed by a 128-bit Secure Socket Layer (SSL) technology for reliable transaction encryption and fraud prevention. In addition, we maintain the Payment Card Industry Data Security Standard (PCIDSS) to enhance data security measures and compliance.
California Civil Code §1798.83 permits our visitors who are California residents to request certain information regarding their disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Info@ebbandflownyc.com, with the phrase "PRIVACY RIGHTS" in the Subject Line of the email or write to us:
Ebb and Flow, LLC
2 Prince Street
Brooklyn, NY 11201
We thank you for your business and will continue to work to satisfy our customers. Please free to contact us Monday thru Friday 9am-5pm at 718.804.5517 should you have any questions, comments or suggestions.